FAQ's

Every piece is a limited edition, hand-woven by master artisans using centuries-old techniques that cannot be replicated by machines.

Yes. We exclusively use traditional pit looms and frame looms. No power looms are involved in our weaving process.

Absolutely. Every saree comes with a Silk Mark India tag, ensuring 100% purity of the silk used.

These are not defects; they are the "soul" of a handloom. They prove the human touch and the manual weaving process.

Our Heritage collection uses 'Pure Zari' (Silver core with gold plating), while our Essential range uses high-quality 'Tested Zari'.

We work directly with artisan clusters in Kutch, Banaras, and Paithan to preserve local heritage.

Many of our collections use vegetable and organic dyes, which are eco-friendly and gentler on the skin.

Depending on the complexity, it takes anywhere from 15 days to 6 months to complete a single masterpiece.

We use professional lighting, but hand-dyed fabrics may show slight variations under different lighting (sunlight vs. indoor light).

Yes, each premium heritage piece comes with a signed certificate of origin and craft.

Yes, we offer "Rare View" sessions where you can see the drape and shine of the fabric over a WhatsApp video call.

Muga is one of the rarest silks in the world, found only in Assam, known for its natural golden gloss and extreme durability.

Yes, by supporting handloom, we ensure zero electricity consumption in weaving and provide fair wages to artisans.

By using high-grade silver-based zari and proper storage instructions, we ensure the luster lasts for decades.

Yes, we can commission custom colorways for bridal parties, provided we have a 3-month lead time.

Yes, we have an in-house boutique that offers standard and custom made-to-measure stitching.

Yes. Once you select "Custom Stitching," you can upload your preferred design or consult our stylist.

We can add sleeves to almost any design. We provide extra fabric or work with the artisan to ensure a match.

You can fill out our online measurement form or book a 10-minute "Virtual Master Tailor" session.

Yes, we can convert any saree into a pre-stitched version for ease of wear.

Yes, we are size-inclusive. We ensure extra "margins" are kept inside for future alterations.

Yes, we provide complimentary Fall and Pico (edging) for all sarees unless requested otherwise.

What is the timeline for custom stitching?

Yes, we offer a variety of handmade fabric tassels to match your outfit.

Yes, we can customize the waist, length, and latkans for all our handloom lehengas.

Yes, our "Couture" service allows you to upload a reference image for our tailors to follow.

Yes, we use only high-grade, breathable cotton or silk lining depending on the fabric.

Yes, we can add detachable or fixed can-can layers for a royal flare.

We provide a 1-inch margin inside all stitched blouses for easy local alterations if needed.

Custom stitching adds approximately 7-10 business days to your delivery timeline.

Yes, we ship globally to over 50+ countries via DHL and FedEx.

Import duties/taxes are regulated by your country and are to be paid by the recipient upon delivery.

Yes, every Rare Mriga shipment is fully insured against theft or transit damage.

Standard shipping takes 5-7 business days. Custom orders take longer (shipping + stitching time).

You will receive a tracking link via email and WhatsApp as soon as the package is dispatched.

For security reasons, we require a physical address and a signature upon delivery.

Due to high shipping costs, we only accept returns if the product is damaged or incorrect.

Orders can be cancelled within 24 hours. Once the loom process or stitching begins, cancellations are not possible.

Do not accept the parcel if the "Rare Mriga Seal" is broken. Contact us immediately.

Yes, for an additional fee, we can prioritize your order for 3-day global delivery.

Yes, provided the order has not been dispatched yet.

We offer free shipping within India. International shipping is calculated at checkout based on weight/location.

Yes, our sarees are packed in signature heritage boxes with muslin bags, perfect for gifting.

We use specialized courier partners for remote zones, though it may add 2-3 days to the timeline.

Yes, contact our concierge via WhatsApp to merge your orders.

Store it in a breathable muslin cloth bag. Avoid plastic covers as they can trap moisture and damage the silk.

Yes. For handloom silks and zari, professional dry cleaning is the only way to preserve the fabric.

Avoid spraying perfume directly on the fabric and store it in a cool, dry place away from humidity.

Every 3-4 months, take the saree out, air it in a shaded room, and refold it to prevent "cut-marks" on the creases.

Use a very low "Silk" setting and always place a thin cotton cloth between the iron and the saree.

Do not rub with water. Blot it with a dry tissue and take it to a specialist dry cleaner immediately.

No. Heavy sarees can stretch and lose shape. Folding them flat in a muslin bag is the best method.

Velvet should be steamed, never ironed directly, to maintain the "pile" of the fabric.

No. Direct contact with chemicals can tarnish zari. Use dried neem leaves or cedar blocks instead.

Natural dyes may release a tiny amount of excess color initially, but this does not affect the vibrancy of the fabric.

Tussar has a natural dull gold sheen; avoid excessive sunlight to prevent the fibers from becoming brittle.

Yes, but keep the steamer at a distance of at least 6 inches to avoid melting any delicate beads or sequins.

Once a year, open the saree in a shaded, well-ventilated room for a few hours. Avoid direct noon sunlight.

It is a natural oxidation of silver. High-quality zari can be "polished" by experts if it darkens over decades.

We offer "Heritage Restoration" for Rare Mriga pieces that may need minor zari or thread repairs over time.